In 2023, here are 3 restaurant tech trends to watch
Restaurants have been affected by the pandemic in many ways. With social distancing orders and dining bans, restaurants panicked to find ways to keep their businesses afloat. As a result, many have turned towards technology—websites and apps, delivery platforms, online ordering — as a means of still connecting with customers. But the effects of technology on the restaurant industry go far beyond just fixing problems caused by COVID-19. In fact, there are several trends that have been slowly emerging in the years before 2020 and will continue to shape the way restaurants do business in 2023. From alternative payment methods to automated kitchens and more, these 3 restaurant tech trends offer powerful solutions that will stand the test of time.
Online Ordering
There are several advantages to online ordering for both restaurants and customers. For restaurants, online ordering can save time and money on staff costs, as well as reducing the amount of paper waste. Customers can also benefit from online ordering, as it allows them to see the menu and order their food from the comfort of their own homes. In addition, online ordering can make it easier for customers to compare prices and find deals on meals.
With these advantages, it's no wonder that online ordering is becoming increasingly popular with both restaurants and customers alike. If you're not already offering this option to your customers, now is the time to start considering it!
Food Delivery
The restaurant industry is constantly evolving, and new technologies are always emerging. However, not all restaurant tech trends are created equal. Some are here to stay, while others are nothing more than a passing fad. So, which restaurant tech trends have staying power? Here are four that you can count on:
1. Food Delivery
Gone are the days when customers had to come to your restaurant to enjoy your food. These days, customers expect to be able to have their favorite foods delivered right to their doorsteps. And thanks to advances in technology, this is now possible.
There are a number of different food delivery services available, such as DoorDash and Uber Eats. And many restaurants are now partnering with these companies to make delivery easier and more convenient for their customers.
2. Online Ordering
Another restaurant tech trend that shows no signs of slowing down is online ordering. Customers love the convenience of being able to order their food from the comfort of their own homes or offices. And thanks to online ordering platforms like ChowNow and Eat24, it's easier than ever for restaurants to get set up with this service.
3. Mobile Payments
Mobile payments are another restaurant tech trend that is here to stay. With mobile payment apps like Apple Pay and Android Pay, customers can pay for their meals without ever having to take out their wallets or credit cards. This is a convenient way to pay, and it's also more secure since
Mobile Payments
As we continue to see an increase in mobile payments, restaurants are taking notice. Many restaurant chains are now incorporating this payment method into their stores. Mobile payments allow customers to pay for their purchase using their smartphone. This is a convenient way to pay, especially for those who do not have cash or a credit card on hand. Additionally, it eliminates the need to wait in line at the register.
Mobile payments are becoming more popular as consumers become increasingly comfortable with using their smartphones to make purchases. In fact, a recent study found that nearly 60% of consumers would be willing to use their smartphones to make a payment at a restaurant. As such, it’s important for restaurants to start incorporating this payment method into their stores.
There are many benefits of mobile payments for both restaurants and customers. For restaurants, mobile payments can help to speed up the checkout process and reduce lines during peak times. Additionally, it can help to reduce costs associated with processing credit card payments. For customers, mobile payments offer a convenient and fast way to pay for their purchases.
If you’re looking to incorporate mobile payments into your restaurant, there are a few things you need to keep in mind. First, you’ll need to choose a payment processor that supports mobile payments. Second, you’ll need to make sure your point-of-sale system is compatible with mobile payments. Finally, you
Self-Service Kiosks
Self-service kiosks are becoming increasingly popular in restaurants as a way to streamline the ordering process and reduce labor costs. Guests can use a touch screen to browse the menu, make their selections, and pay for their meal without ever having to interact with a human server. Some restaurants are even using these kiosks to upsell customers on additional items or promotions.
There are several benefits of self-service kiosks for both restaurants and guests. For restaurants, kiosks can help to reduce labor costs by automating the ordering process. They can also be used to upsell customers on additional items or promotions. For guests, self-service kiosks offer a fast and convenient way to order their food without having to wait in line or interact with a server.
Digital Menu Boards
Digital menu boards are one of the most popular restaurant tech trends. They offer a convenient way for customers to view your menu and make their selections. Many restaurants are now using digital menu boards in place of traditional paper menus.
There are many benefits to using digital menu boards. They can be updated instantly, so you can always offer the most current information to your customers. They’re also more eye-catching than paper menus, so they can help you boost your sales. And, if you use interactive features, customers can even place their orders directly from the menu board.
If you’re thinking of adding digital menu boards to your restaurant, there are a few things to keep in mind. First, make sure that the board is easy to read from a distance. You’ll also want to consider how you’ll keep the board updated. And, be sure to test out the ordering process before you launch it for your customers.
Case Study: McDonald's
When it comes to restaurant tech trends, McDonald's is a company that always seems to be ahead of the curve. They were one of the first restaurant chains to implement self-service ordering kiosks, and they're currently testing out mobile ordering and payment options. It's clear that McDonald's is invested in making the dining experience as convenient and hassle-free as possible for their customers.
While other restaurant chains have been slower to adopt new technologies, McDonald's has always been quick to embrace change. This willingness to try new things has helped them stay ahead of the competition and maintain their position as a leaders in the industry. As other restaurants finally begin to catch up with the latest tech trends, McDonald's will no doubt continue to be at the forefront, setting the trends that others will follow.
Conclusion
The restaurant industry has experienced a lot of changes in the last few years, and technology is driving many of these trends. From contactless ordering to virtual restaurants and AI-driven kitchen automation, these three tech trends are here to stay for at least another year. As restaurant owners look for ways to improve their businesses and make them more efficient, these tech trends will be an integral part of their success in 2023. So if you’re looking for an edge over your competitors or just want your guests to have the most enjoyable experience possible when they visit your establishment, be sure to check out these 3 restaurant tech trends with staying power in 2023!
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